Important: You are solely responsible for the accuracy of all financial information you input. We do not verify, validate, or guarantee the accuracy of any financial data you provide.
How We Use Your Information
To provide and maintain the maplediv platform and all features (dashboard, MapleAudit, MapleAI, calculators, etc.)
To process payments and manage premium subscriptions through Stripe
To fetch and display real-time stock data from third-party providers (Yahoo Finance, TradingView)
To generate portfolio analysis reports and PDF documents
To send service-related communications (account updates, subscription notices)
To improve our services and user experience through analytics
To comply with legal obligations and respond to legal requests
To prevent fraud, abuse, and ensure platform security
To enable social features (public profiles, trending users) when you opt-in
To provide personalized content and recommendations
Data Processing: By using our service, you acknowledge that we may process your data for these purposes and consent to such processing. You understand that this processing is necessary for the provision of our services.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following circumstances:
With service providers who assist in operating our platform (payment processors, hosting providers)
When required by law or to protect our rights and safety
In connection with a business transfer or merger
With your explicit consent
Third-Party Services: Our platform integrates with third-party services that have their own privacy policies:
Supabase: Database hosting and authentication (see Supabase Privacy Policy)
Stripe: Payment processing (see Stripe Privacy Policy)
Yahoo Finance: Stock market data (see Yahoo Privacy Policy)
TradingView: Performance data (see TradingView Privacy Policy)
Finnhub: Financial news (see Finnhub Privacy Policy)
Google: OAuth authentication and analytics (see Google Privacy Policy)
Vercel: Hosting and analytics (see Vercel Privacy Policy)
You acknowledge that we are not responsible for the data practices of these third-party services.
Data Security
We implement reasonable security measures to protect your information. However, you acknowledge that:
No method of transmission over the internet is 100% secure
We cannot guarantee absolute security of your data
You are responsible for maintaining the security of your account credentials
You must notify us immediately of any unauthorized access to your account
Your Responsibility: You are solely responsible for any losses, damages, or unauthorized access resulting from your failure to maintain account security or from sharing your credentials with others.
Data Retention
We retain your information for as long as your account is active or as needed to provide services. Specific retention periods:
Account Data: Retained while your account is active, deleted upon account deletion request
Portfolio Data: Retained while your account is active, deleted upon account deletion
PDF Reports: Free tier: 7 days retention; Premium tier: 365 days retention
Subscription Records: Retained for legal and tax purposes (typically 7 years)
Analytics Data: Aggregated and anonymized data may be retained indefinitely
You may request deletion of your account and associated data, but you acknowledge that:
Some information may be retained for legal or regulatory purposes (e.g., payment records)
Deletion may affect your ability to access our services and historical data
We are not responsible for any consequences of data deletion
Deletion is permanent and cannot be undone
Your Rights and Responsibilities
Your Rights (Under Canadian Privacy Laws):
Right to Access: Request a copy of all personal information we hold about you
Right to Correction: Request correction of inaccurate or incomplete information
Right to Deletion: Request deletion of your account and associated data
Right to Data Portability: Export your portfolio data in CSV or JSON format
Right to Withdraw Consent: Opt-out of data processing where consent is the legal basis
Right to Object: Object to certain types of data processing
Marketing Opt-Out: Unsubscribe from marketing communications (service emails may still be sent)
Your Responsibilities:
Provide accurate and complete information when creating and maintaining your account
Maintain the security of your account credentials (password, OAuth tokens)
Notify us immediately of any unauthorized access to your account
Comply with all applicable laws and regulations (Canadian and international)
Not use our service for illegal or unauthorized purposes
Not share your account credentials with others
Accept full responsibility for all financial decisions and their consequences
Verify all financial data independently before making investment decisions
Keep your portfolio data accurate and up-to-date
No Financial Advice: You acknowledge that maplediv is a portfolio tracking and analysis tool only. We do not provide financial advice, investment recommendations, or guarantee any investment returns. All investment decisions and their consequences are your sole responsibility. You agree to hold us harmless for any financial losses or damages resulting from your use of our platform.
Data Export: You can export your portfolio data at any time through the dashboard. Premium users have access to PDF report generation. Contact us at maplediv@gmail.com for assistance with data export requests.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by:
Posting the updated policy on our website
Sending an email notification to your registered email address
Continued Use: Your continued use of our service after any changes constitutes acceptance of the updated policy. You are responsible for reviewing the policy regularly.
Contact Information
If you have any questions about this privacy policy or our data practices, please contact us:
Email: maplediv@gmail.com
Website: https://maplediv.com
Jurisdiction: Montreal, Quebec, Canada
Response Time: We aim to respond to privacy inquiries within 2-3 business days. For data deletion requests, please allow up to 30 days for processing.
Privacy Officer: For questions about our privacy practices or to exercise your privacy rights, please contact us at maplediv@gmail.com with "Privacy Request" in the subject line.
Legal Notice: By using maplediv, you acknowledge that you have read, understood, and agree to this privacy policy. You also acknowledge that any disputes will be resolved in the courts of Montreal, Quebec, Canada, and you submit to the exclusive jurisdiction of these courts.
By using maplediv, you acknowledge that you have read and understood this privacy policy and agree to be bound by its terms.
